We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (26)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Apr 2019 16:49
Exactly as shown, Very soft and plushy.
3 Apr 2019 11:43
I order the second time, everything is fine.
3 Apr 2019 08:47
Toopp! 36 cm, it is ultra soft! It's not small balls in it but Foam It is too good I love it. She decorates my love Honda.
3 Apr 2019 06:29
Missing some stuffing in the right ear. Other than that is a soft, squishy, cute and fun gift. Shipping only took 16 days.
2 Apr 2019 17:48
So cute and soft!!
2 Apr 2019 08:21
I'm from Poland and I received this item in 10 days! I'm satisfied with quality and very fast delivery! This cute pillow is made like it should be. Also there wasn't any deformations caused by delivery. Keep going!
31 Mar 2019 01:40
-Chan cute and shipping fast summer
30 Mar 2019 12:02
Some areas are not stuffed properly.
30 Mar 2019 09:35
It’s so soft, I love it!! The 55cm one makes it just the right size to hug.
30 Mar 2019 08:35
Super soft and pleasant.
30 Mar 2019 06:32
Received plush-toy in two weeks. Everything is fine. Great store.
28 Mar 2019 17:56
Love him! Super soft, squishy and just super cute. For a present and sure they'll love it! Thanks for the service.
28 Mar 2019 10:14
27 Mar 2019 11:51
27 Mar 2019 06:09
I ordered 6 pieces, it came only 4. i wrote to the store, he almost immediately finished the remaining two. Quality is super, not the first time i order here
27 Mar 2019 03:15
Very soft, adorable and sharp. I do regret absolutely not to have it taken.
26 Mar 2019 13:28
lovely mascot, very nice to touch, I'm happy with the purchase. Thanks for successful transaction
25 Mar 2019 17:16
Arrived earlier; Plushie has 2 strings loose above its nose, but other than that decent for the price paid.
25 Mar 2019 11:51
Awasome transaction and, what even more important, amazing plush toy. We couldn't take our hands from this toy because it was so soft. :)
21 Mar 2019 13:51
Delivery to moscow within a month.
20 Mar 2019 13:12
Shipped in my country pretty fast. Shiba Inu Dog is nice and soft. Really like it. Affordable for the price. Recommend!
20 Mar 2019 00:28
Purchase is satisfied)) good quality) the package came relatively quickly
17 Mar 2019 22:12
The goods are just beautiful. Came to yuzhno-sakhalinsk in 24 days. Well packed. Tracked. The toy is very soft. In the first days had a smell. And so everything is just fine)))
16 Mar 2019 06:31
Good. Nice and beautiful toys.
14 Mar 2019 17:07
cute, just as pictured. faint plastic smell. very soft
14 Mar 2019 00:32
The toy is caif, soft, neat, there are no unpleasant odors. To the touch is very pleasant. Thank you prodovtsu)
12 Mar 2019 14:36
12 Mar 2019 10:25
Adorable and very soft. Almost feels like it's filled with memory foam. Smelled a bit when it arrived but it's fine now.
6 Mar 2019 09:04
Funny dog, soft, in the face of the fluff is not enough))
5 Mar 2019 05:41
Very cute dog ^ ^ Fast delivery, which is very pleased
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