We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (19)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
2 Oct 2018 01:37
12 Sep 2018 05:36
Goods come high quality, well packaged. Courier delivered within the specified address.
3 Sep 2018 05:20
Very fast shipping. Thank you.
2 Sep 2018 04:54
The product quality is good n fast response...nice
31 Aug 2018 20:22
House arrived very quickly-day for 4. THE store became available shipping from Russia, which significantly speeds up the delivery. Take these cabins constantly. Daughter likes needlework. General, good store. The Lodge has arrived very quickly-day for 4. in shop delivery from Russia became available that significantly accelerates delivery. We take such lodges constantly. The daughter likes to do needlework. The general, Excellent seller.
23 Aug 2018 05:29
15 Aug 2018 16:31
5 Aug 2018 08:46
My wife bought as a gift, he enjoy авиамоделированием, and she also wanted something to collect. Like a set, a lot of small parts, quality is also very decent. Instructions in English, in pictures, in sufficient detail. Will be delivered in 5 days by courier direct to home. Seller sociable, he got in touch and offered to help. Generally recommended!
3 Aug 2018 06:24
great store thank you very much
24 Jul 2018 04:30
Great! I Love it!
24 Jul 2018 03:46
Can not ride, many small parts and the explanation of the book are not clear. Very hard, should have a step the step more well explained.
19 Jul 2018 22:02
Very nice house, collect very interesting, because it is. At the moment I don't home photo would be missing, but later, when'll come home, all photograph)
18 Jul 2018 06:24
A week and a half to Latvia. box battered (sorry, as a gift, but it is not the fault of the store), but the contents of such is not affected, find out more when pass Assembly :) Seller is not willing to answer questions, had long wait for a response, and because of that ordered the wrong house, so for communication little assessment, but in general, everyone is satisfied, and the house pictures like too good :)
14 Jul 2018 08:56
delivery fast, of moscow. all good
6 Jul 2018 04:55
not easy mount, but the result is gorgeous!
5 Jul 2018 10:55
brought promptly very, literally 5 days. for many thanks!
3 Jul 2018 22:40
thank you . thats fine
29 Jun 2018 07:36
excellent products and good stores
19 Jun 2018 18:33
veio tudo certinho, muito bem embalado, entrega rapida
6 Jun 2018 09:00
До Нижнего дошло за две с половиной недели. Доставили прямо домой. Коробка была сильно помята, но при этом сами компоненты не повреждены. Всё в наличии
Leave a Review